Privacy Policy

Please Read Carefully!

At Zielke Towing – St. Joseph, your privacy is extremely important to us. As the second location of Zielke Towing (Benton Harbor), we continue our commitment to handling your personal information with care, transparency, and professionalism. Whether you’re requesting a tow, roadside help, or vehicle service, you can trust us to treat your data responsibly and securely.

Information We Collect

To serve you quickly and accurately, we may collect the following types of information:

• Contact Information: Your name, phone number, email address, and physical address — so we can schedule services, provide updates, and follow up as needed.

• Vehicle Information: Your vehicle’s make, model, year, and plate number — to ensure we dispatch the right truck and technician.

• Payment Information: Credit/debit card details or other billing data — to process payments securely and issue receipts.

• Website Usage Data: Information like your IP address, browser type, and time on site — to analyze and improve our website’s performance and user experience.

How We Use Your Information

We use the information you provide to:

• Provide Service: To dispatch tow trucks or roadside assistance, based on your contact and vehicle details.

• Process Payments: To securely complete your transactions.

• Communicate With You: For service confirmations, updates, and post-service follow-ups.

• Improve Your Online Experience: Website analytics help us understand user behavior and improve content, speed, and usability.

Sharing Your Information

We protect your personal information and only share it when necessary:

• With Trusted Partners: We may share your payment or dispatch information with reliable service providers to complete your request.

• Legal Compliance: If required by law or regulation, we may share information with authorities or law enforcement.

• Analytics & Performance Tools: Non-identifiable data may be shared with tools that help us optimize our website and services.

Cookies and Tracking

We use cookies to improve your browsing experience.

• Cookies Help Us: Remember your preferences, personalize content, and analyze website traffic.

• We Track: Non-identifiable data like pages visited and time spent on the site.

• Your Options: You can disable cookies in your browser settings, although some features may not work correctly.

Data Security

At Zielke Towing – St. Joseph, we take your data security seriously:

• Encrypted Payments: Your payment information is encrypted for secure processing.

• Access Restrictions: Only trained and authorized staff have access to your personal data.

• Continuous Monitoring: We use security measures and tools to prevent data breaches or misuse.

Your Privacy Rights

You have full control over your personal data:

• Access & Review: You may request a copy of the information we’ve collected.

• Correction: If something is wrong or outdated, we’ll fix it.

• Deletion: You can ask us to delete your data if it’s no longer needed for operational or legal reasons.

• Opt-Out: You can unsubscribe from follow-ups or marketing messages at any time.

Third-Party Links

Our website may link to external services or sites:

• Independent Policies: These sites are not operated by us and may have different privacy policies.

• Use With Caution: We encourage you to review third-party privacy practices before sharing any data.

• No Liability: Zielke Towing – St. Joseph is not responsible for the content or data practices of those sites.

Updates to This Privacy Policy

We may update this Privacy Policy to reflect changes in legal requirements or service updates.

• Notice of Changes: Updates will be posted on this page.

• Effective Immediately: Changes take effect as soon as they’re published.

• Stay Updated: We recommend reviewing this policy periodically.

Contact Us

If you have questions, concerns, or data requests, feel free to contact us:

📞 Phone: (269) 983-0094
📧 Email: info@49085towtruck.com
📍 Address: 1207 Broad St, Saint Joseph, MI 49085, USA

At Zielke Towing – St. Joseph, your privacy is our responsibility — and your trust is our priority.